1. Who We Are
ContentGuard ("we", "us", "our") is a content protection platform that helps creators track, manage, and submit DMCA takedown notices for leaked or infringing content. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform at contentguard.com.
2. Information We Collect
We collect the following categories of information:
- Account information: Your name, email address, and authentication credentials provided during sign-up.
- Profile information: Your legal name, contact email, mailing address, and phone number — used to populate DMCA notices on your behalf.
- Case data: Infringing URLs, platform names, content descriptions, and notes you enter when logging cases.
- Billing information: Subscription status and plan tier, managed via Lemon Squeezy. We do not store payment card details directly.
- Usage data: Activity logs, timestamps, and actions taken within the platform for audit and support purposes.
- Technical data: IP address, browser type, and device information collected automatically via server logs.
3. How We Use Your Information
- To provide and operate the ContentGuard platform and its features.
- To generate DMCA takedown notices using your profile and case data.
- To process subscription payments and manage your plan via Lemon Squeezy.
- To send transactional emails (account confirmations, billing receipts).
- To improve the platform through anonymised usage analytics.
- To comply with legal obligations, including responding to valid legal requests.
4. Data Sharing
We do not sell your personal data. We share data only with:
- Lemon Squeezy: Our payment processor for subscription billing.
- Platform recipients: When a DMCA notice is submitted, your legal name, contact email, and address are included in the notice as required by law (17 U.S.C. § 512).
- Service providers: Hosting, database, and infrastructure providers operating under data processing agreements.
- Legal authorities: Where required by applicable law or court order.
5. Data Retention
We retain your account and case data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Data portability — receive your data in a machine-readable format.
To exercise any of these rights, contact us at [email protected].
7. Security
We implement industry-standard security measures including HTTPS encryption, hashed credentials, and access controls. However, no system is completely secure and we cannot guarantee absolute security of your data.
8. Cookies
We use a single session cookie to maintain your authenticated session. We do not use third-party tracking or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a notice in the platform. Continued use after changes constitutes acceptance.